Complaints
We value your feedback and take all complaints seriously. This section is designed to guide you through the complaints process and ensure your concerns are addressed effectively.
- Complaint Process: Explains how to make a complaint, including the steps we take in line with NHS guidance for primary care.
- Complaint Form: Enables you to provide detailed information about your concern. While completing the form is not mandatory, it helps us to gather all relevant details to resolve your complaint efficiently.
- Complaint Leaflet: Provides an overview of our specific process, outlining what to expect when you raise a concern.
For more information or assistance, please feel free to contact us via the email addres provided or by completing the complaint form.
Contact Us
At Rushden Surgery, patients and healthcare professionals work together to ensure the most appropriate care is provided.
We believe our patients make our practice and it is the reason why we focus all our efforts to ensure we run a smooth and effective service. We have a set of core values which our staff work towards.
Send us a Message
Feel free to ask any questions over the phone, or get in touch via our contact form below. Your message will be dispatched directly to our staff who will answer as soon as they can.
